Privacy Policy
Last updated: March 18, 2026
This Privacy Policy describes how FlowTrack collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect information in various ways to provide and improve our services. When you visit our website, we gather data about your usage patterns, including pages visited, time spent, and interaction methods. We collect personal information you voluntarily provide, such as your name, email address, and phone number when you register for an account or contact us with inquiries. We also automatically collect technical information, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies. This information helps us understand how you use our platform and enhance your experience.
Additionally, we may collect information about your financial interests and goals when you use our budgeting tools and income tracking features. We gather this data solely to provide personalized cash flow management guidance and educational content tailored to your needs.
How We Use Your Information
We use the information we collect to deliver, maintain, and improve our services. Your data enables us to provide personalized cash flow management tools, track your income and expenses, and offer relevant budgeting frameworks. We use your information to send you educational content, updates about new features, and important service announcements related to personal finance management in Malaysia.
We analyze usage patterns to identify trends and optimize our platform’s performance. Your information helps us understand which educational guides are most valuable and where we can improve our expense reduction strategies. We may also use your data to respond to your inquiries, provide customer support, and address any concerns about your experience. We never share your personal financial information with third parties without your explicit consent.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. If you wish to review what data we hold about you, request corrections, or have your information removed from our systems, you can contact us directly. We will respond to your request within thirty days.
You have the right to opt out of receiving marketing communications and educational content from us. You can manage your communication preferences through your account settings or by contacting us. You also have the right to withdraw consent for cookie usage, though this may limit certain features of our website. We respect your privacy choices and will honor all requests in accordance with applicable Malaysian data protection regulations.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. Cookies help us remember your preferences, improve our website’s functionality, and provide personalized content about cash flow management and budgeting frameworks. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for future visits.
We also use analytics tools to understand how visitors interact with our educational guides and budgeting resources. These tools help us measure the effectiveness of our content and identify areas for improvement. You can control cookie settings through your browser preferences, though disabling cookies may affect your ability to access certain features of our website.
Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption technology to safeguard sensitive data, including financial information related to your income tracking and expense reduction efforts. We maintain secure servers and regularly update our security protocols to address emerging threats.
While we strive to protect your information, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your login credentials confidential. If you suspect any unauthorized access to your account, please contact us immediately so we can assist you.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by email or by displaying a prominent notice on our website. Your continued use of our services following such modifications constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The date of the last update is displayed at the top of this policy, allowing you to track when changes were made.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, you can contact us at:
Email: [email protected]
Phone: +60 3 2718 5642
Address: Jalan Merdeka 287, Kuala Lumpur, 50050, Malaysia
We are committed to addressing your concerns promptly and thoroughly. Your privacy is important to us, and we welcome your feedback regarding our privacy practices.